Our multichannel digital campaign resulted in:

25%

increase in overall December online giving year over year

17%

increase in number of gifts

24%

rise in media-influenced gifts

The Challenge

Developing a new December giving theme

For the previous three years, Connecticut Food Bank had focused on a 31 Days of Giving digital campaign during December. Revenue to that specific theme was slowing down, so in 2019 we decided to focus on more urgent asks with simpler campaign themes.

The Solution

Focusing on the urgent need

We focused content during the month of December on the impact a dollar can make for those battling hunger in Connecticut. Keeping the asks simple throughout Giving Tuesday, the holidays and end-of-year messaging allowed us to keep the need for revenue front and center. In addition to emails and lightboxes, we launched additional media targeted to wealthier zip codes with a much more urgent ask. Each year, the food bank does a double match during the final three days of December. This year, we added countdown times to those emails and lightboxes to increase the sense of urgency among donors.

Breakthrough

A simplified message drove donations

Urgent asks with simplified messaging resulted in a great December for the Food Bank. Overall online giving in December increased by 25% year over year, with a 17% rise in the number of gifts. The change in media creative also resulted in a 24% increase in the number of media-influenced gifts between November and December.

Urgent asks with simplified messaging resulted in a great December for the Food Bank. Overall online giving in December increased by 25% year over year, with a 17% rise in the number of gifts. The change in media creative also resulted in a 24% increase in the number of media-influenced gifts between November and December.